i think it's hard to make a blanket statement of this sort... the receptionist -did- ask me what day -i- wanted.... i'm sure if i picked saturday, or any weekday's lunch hour, it would've been harder to get an appt. also, they may have one or two people dedicated to oil changes and small repairs, which makes it easier to schedule stuff like that.at any rate, this dealership is -expensive-, and i doubt i'll be going to them for more oil changes or major OOP repairs. but we'll see how i like it. i'll post something after i come back from them, later in the afternoon.