I live in brooklyn and I don't even go to a dealer in the New york city area. I go to a dealer upstate called kea honda also goes by nanuet honda. Its in spring valley, upstate NY exit 13 on I-87, about a 45min-1 hour drive. You ask why I go so far, first I use to work in jersey and this dealer in on the border line. Customer service is top notch, just dealing with city people gets on my nerves. I have 4 honda's in my immediate family, I can call up service and if I have a problem they will tell me if it is worth coming or if it something I can do myself. Also the fact that I can get an appt in 1 week instead of a month. Put it this way, my tranny in my 2000 v6 accord started going on thursday, CEL and D4 started blinking. Called them up they said they have no availability for friday but if U show up as an emergency visit they will take a look. They ended up giving me a rental so I wouldn't have to drive back up to drop the car eventhough they told me they weren't touching my car until the following tuesday. Sorry if im rambling on, but one of the main reasons I am staying with honda is because of there great service.
PS: Also price, an oil filter at plaza automall in brooklyn runs $10, and they charge extra for the washer, kea charges $4.75 incl the washer.