Still, it would be nice to see Honda have a number of windows between their service bays and the seating area. Sure you could say that it would invade on any privacy the techs have, but imo if they don't like it, then they could work elsewhere at another manufacturer's dealership. Technically if they are doing what they are supposed to do, they shouldn't really care all that much (so long as their break area was separate, and that they were only viewable while working on the car. However I can see that if this were done, there would probably be a lot more for the service writers, etc to deal with (people asking "should the tech really be doing that?", "is that safe?", etc, etc).
I guess my big gripe at least with the dealerships near where I live is that they don't even tell you the name of the tech who works on your car. You simply leave it with the keys in the quick service area, then someone (not tech) drives the car back and you don't see it until someone else (not tech) drives it back to quick service or parks it somewhere in the lot. Personally I'd like to find out who knows the most at a dealership then always request them no matter how simple the problem is. Wouldn't care if it meant I had to call a week in advance either for scheduled maintenance.
I still say a lot of this all comes down to us being the vast minority who actually care about their multi-thousand dollar purchase. I know I get looked at funny if my car ever has to get left at the dealership (therefore they park it rather than just bring it around to the quick service area), as I request just the key and not to have someone bring it around for me. Personally the less people who drive my car the better imo, as I am anal about not burning the clutch for no reason, and I don't trust most people's MT driving skills.
