On a related note - I had a problem with my dealer installed Honda cell phone kit which took a couple of months to diagnose, and even then wasn't completely fixed. The dealer gave me a royal runaround and finally replaced a cable, which worked for a bit then gave up.
So they finally told me that they'd take it out and refund my money because Honda doesn't make the handsfree anymore. They did just that and I bought a Motorola kit instead, which works fine. I replaced that with bluetooth but that's another story.
Some of these dealers really need to get their act straight. I didn't care that my car wasn't being fixed, but every damn time I called I would be put on hold for 20 minutes and then dropped off. I was very polite every time until the last where I basically drove down there and said I'm not taking no for an answer. Fix the stuff you sold me or give me my money back.
What I don't like and what I'm seeing here is inconsistent treatment by the dealer.
Are there any standards set by Honda to say which work they have to and don't have to do? I think there should. Otherwise all dealers could simply say "no" and owners with problems could be SOL quite easily.
