My answer refers only to the sales dealership. Since service doesn't apply to me. BUT...... Concord Honda was wonderful! They search the whole state until they found my car a few hundred miles away! (trucked it to me) THE car I wanted. They gave me a loaner (a Civic Hybrid) since we traded in the '02. (we're very complimentary about my '02) They took my picture when we picked up the keys & sent me a 2 year calendar with that picture of my car & myself at our first meeting. They gave me a card for 15% off any parts bought through them. (for life) They gave me a "check book" full of discount coupons for all the services. I could've had a free first oil change. And a fair price to boot! Plus what I wanted for the '02!
They treated people that I sent their way well too.
Honda of Corona flew us down to them to buy the Pilot. Gave us a fair price, but nothing extra. They might have if we were locals. (?)
Winter in Pittsburg was not willing to find a car for me or give a decent trade in price. >>which ticked me off, I bought it there & there was a poster right behind the sales guy with "the keep their value" chart!>> Walnut Creek Honda & all the others I contacted were too high.