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Post Info TOPIC: Volvo specific wheel weights


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Volvo specific wheel weights
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Just be glad it wasn't a Volvo. When I had the Volvo I took into the dealer for Oil change and ask for the new tires that I had put on less than 2500 miles before to be rotated. Mind that I had replaced the tires at the shop I managed and had even purchased Volvo specific wheel weights when I balanced and aligned.

I went to the dealer to pick up from O/C and Rotate and they presented me a bill for 180.00 rant.gif I spoke with the service adviser and he told me that Volvo's guidelines on rotation required balance and alignment.BS
I asked to see the spec sheet on the alignment and then pulled my hunter sheet out of the glove box to show him no changes in alignment were made by his guy's and then proceeded to show him that the wheel weights had not been changed either.... so basically when they balanced tires they made no changes and alignment was just checked with no changes.
I said I only asked for rotate as per the work order and I would not pay for their so called alignment/balance.
He became very agitated that I had caught him in a lie and said there would be no charge yes.gif I said I would pay for an Oil change and rotation and not for the other Items I had not requested.
But in the 5 years since then I have told over 100 Volvo customers about there rip-off scheme.

People just don't understand that dealers make a very small margin on new car sales. Their money is made on used car sales and service!!


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