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Post Info TOPIC: Automatically charged


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Posts: 11
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Automatically charged
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It still works. I got the notice in the mail that my cc would be automatically charged at $38.85 per quarter, so I called to renew at the promo rate. The woman told me I could not renew that again, as it was only good for one year. I then told her to transfer me to the cancellation dept. She was annoyed and put me on hold for several minutes, after which I hung up and called the direct cancellaton number 800-998-7900. I can't remember who I got, but this guy asked how I was doing and I said I was not happy with XM as I know some people had renewed at the promo rate but that I was not offered it and I wanted to cancel my subscription. He then asked if I'd stay a subscriber if he offered me the $77 / yr rate, and I said Of course. All done. Will try again next year.


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