Dealers and Shops

Earlene · Earlene

I read the alignment thread. Granted they shouldn't have given a bogus response that it was the tires, they should have flat out just said its not covered at that mileage. To my knowledge "consumable" items and adjustments are only covered for 12,000 miles (brakes, lights, alingment, ba...

Maurine · Maurine

After making an appointment this morning, I arrived at the dealer at around 3 PM. I told them what the problem was: vibration coming thru the steering wheel starting at 60 MPH and becoming worse at higher speeds. They test-drove it but couldn't really drive faster than 65 due to traffic conditions (so...

Sylvana · Sylvana

I'm looking for a decent northern NJ dealer for both regular service like oil changes and repairs covered under the warranty. I just bought an 08 Accord EX AT sedan. Thanks!

Sophia · Sophia

Dry ice trick is very crude and uncontrolled, it will only partially work with dents with gentle deformation of the sheet metal, it will not be able to take out those nasty looking dents as OP posted. And I always wonderd if the dry ice trick may in some cases damage the paint as it achieves the effect by sh...

Ezekiel · Ezekiel

Hello Everyone, I have been reading the forum since i got my Honda Coupe in 06. i benefited from everyone who posted here. I just want to share a great resource i found. a few months ago, someone kicked my car and damaged the front left fender. I was really upset. fortunately, the paint was not damaged. we...

Gytha · Gytha

Your 2002 Toyota Corolla shows an accident 11/17/2005 in Orlando, Florida and then on 1/25/2006 it shows the a auto parts provider requested parts for the damage(left side mirror and left side fender). After that it doesnt show an accident but it does say on 8/20/2007 that another auto parts provide...

Elmer · Elmer

Does anyone know of any dealership and/or shop in the NYC area where I can buy a brand new and/or barely used (i.e., looks brand new, no scratches, etc.) Genuine Honda/OEM "body kit" made for the 2001 Accord 2-door coupe? It consists of 1) a spoiler that attaches to the front bumper lip, 2) a s...

Beverley · Beverley

My Accord was missing the navigation disc and a few other small things and they ordered everything for me, free of charge. The original owner swapped out the shift knob and pedals and I hated them. So I am getting brand new ones for free. Also I am getting floor mats as well. They are a very busy dealership...

Collin · Collin

paragon honda is where i got my car. i had a really good experience with them, but i think it depends on the salesperson you get. the guy who did my financing, however, was another story. it was this guy named leo and he quoted me 2500 for the extended warranty, which was a joke since i got it for half the pric...

Callie · Callie

Yes you'll know the lender. Yes the finance manager should try to get the deal purchased through the lender they told you it would be. No it should not take a whole month that is an abnormally long time. If the lender doesn't agree the finance manager (or possibly a Desk Manager or General Sales Manager o...

Dina · Dina

But shouldn't the deal have been made with a certain bank? For instance, when you sign the finance paperwork, you should know who your lender is; whether it be American Honda Financial, Chase Bank, your own lender, etc..Let's say in this case, American Honda is the lender. The customer drives away th...

Kaelea · Kaelea

Dealers want to get the deal bought asap and its to their benefit to do so, but its not always that easy. A customer wouldn't typically be aware of the point in time the deal got bought...they'd just find out if it hadn't because they'd be getting a call to re sign or in this case bring the car back. A week is a...

Kalysta · Kalysta

LMAO I was thinking the same thing after I posted. Well.....go back around the corner and fill it up, then bring it in for warrenty repair..."Yeah it's making this weird knock noise...."

Anemone · Anemone

This sounds like a plausible scenario. Most any auto sales contract has a clause that makes the deal 'pending approval'. In my experience, I've always gone to the dealership with a preapproval letter from my credit union in my back pocket. If the dealer ends up beating the rate & term (they never h...

Sidney · Sidney

There is usually always an out for the dealership somewhere in the contract. Until the contract is sold to a lender, the vehicle still belongs to the dealership. The likely scenario was that the dealership couldn't get a lender to finance the loan with the specific terms. Obviously, if they can't sel...

Jacquette · Jacquette

Others have said what I would have chimed in with - I would have refused to take it back, would have ignored their calls, and if they pressed would have consulted an attorney - this is completely illegal. In NH, when you sign the papers, both sides sign a document acknowledging the 72 hour right of refusa...

Ernesta · Ernesta

very good idea. I hope you have copies of all the paperwork.Also, contact the California Consumer Affairs, and contact the City Attorney General.This isn't right. A contract is a contract, and it is legally binding. The only downside I could see is that you may have released them of all liability wit...

Cyndi · Cyndi

well, first off. i'm fairly sure its not legal for them to do that to you.. for them to take back a vehicle like that. once it is sold, it is sold. you fell into their trap. they were sad that they sold it for the price they did, but you know what, they shouldn't have sold it in the first place if they weren't goi...

Anima · Anima

so my family and i bought an 07 cr-v ex last month for a very good interest and price. 3.9% on a brand new cr-v! it took us two hours to negotiate the price down to 435/month from 497. finally they said ok, we'll give it to you for 430.14! and it was the GM also that made the deal, so heck yes we took it. last week,...

Carson · Carson

cforez, yes I was thinking about that option. But have had passing thoughts of lowering the car. Interesting thing is that the independent shop who diagnosed the problem in the first place NOW says that all 4 wheels should have the kits installed. Because when they do the back wheels it could throw out...

Christine · Christine

UPDATE! See page 9 of the New Car Warranty Book. Wheel Balancing and Wheel Alignment after 1 year or 12,000 miles, UNLESS REQUIRED AS PART OF A WARRANTY REPAIR. Also, page 9 THIS NEW VEHICLE LIMITED WARRANTY DOES NOT COVER "Normal wear or deterioration of ANY part." OK, if the car is out of sp...

Loraine · Loraine

Excuse me, but are not the suspension parts covered by the 3/36? I can understand wipers, bulbs and other parts. If a sturt develops a leak within the 3/36 is it not covered? If a spring goes out within 3/36 is it not covered? If you say that the linkage of the suspension is a cosumerable part, then why not a...

Ozzie · Ozzie

Excuse me for not clarifying my remarks. Yes they were informed during the 1st 12K. Second had the alignment checked by the dealer and an independent shop. Third, car was not obused, or in an accident. Fourth, and its just me from being around cars and other vehicles most of my life, why in the heck, know...

Shannon · Shannon

Please get ahold of yourself. You created a thread that states Honda treats their customers wrongfully, but you don't tell us how (specifically). Go buy a Ford product, a GM product, heck, even a Toyota product. We'll see how well they stand behind their product compared to Honda, a company KNOWN for...

Samuel · Samuel

I read the alignment thread. Granted they shouldn't have given a bogus response that it was the tires, they should have flat out just said its not covered at that mileage. To my knowledge "consumable" items and adjustments are only covered for 12,000 miles (brakes, lights, alingment, ba...

Haylie · Haylie

Hello All: Just wanted to post my recent experience with Larry Hopkins Honda in Sunnyvale, CA. I took my 99 Accord Coupe V6 in for 90k service and timing belt replacement. About a few days later, I noticed a knocking noise coming from the engine. So naturally, I thought that it was probably something th...

Shane · Shane

I helped a family member buy a new Solara SLE from City Toyota, and they were "borderline ok" on that transaction. They had the best deal I could find out of all bay area dealers, but their pressure tactics regarding extended warranties are overkill. The "closer" basically tol...

Willa · Willa

Guys, Please advise.. where I can get better in product and price. Many Thanks. -- Edited by Willa at 06:40, 2008-04-02

Cyrilla · Cyrilla

Does anyone know if Mahwah honda's changed owners or something, within the past year or two? I ask because my last visit in particular was less than wonderful...and because the old service manager (Paula) and most of the service advisors, including Sara, are now gone. I'm not too fond of the new folks...

Oprah · Oprah

I have posted another thread on the alignment issues of this car. I really feel bad for the dealership (They did not build it) BUT Honda Corpse I mean Corp did. They DO NOT STAND BY THEIR PRODUCT NOR THEIR WARRANTY! This is my sixth and last Honda. I will bad mouth Honda Corp to every last human being I can fi...

Topic		Started By	Replies	Views	Last Post
	"consumable" items (Preview) I read the alignment thread. Granted they shouldn't have given a bogus response that it was the tires, they should have flat out just said its not covered at that mileage. To my knowledge "consumable" items and adjustments are only covered for 12,000 miles (brakes, lights, alingment, ba...	Earlene	0	202	Apr 5, 2008 by Earlene
	Vibration coming thru the steering wheel starting at 60 MPH (Preview) After making an appointment this morning, I arrived at the dealer at around 3 PM. I told them what the problem was: vibration coming thru the steering wheel starting at 60 MPH and becoming worse at higher speeds. They test-drove it but couldn't really drive faster than 65 due to traffic conditions (so...	Maurine	0	414	Apr 3, 2008 by Maurine
	Northern NJ dealer for service (Preview) I'm looking for a decent northern NJ dealer for both regular service like oil changes and repairs covered under the warranty. I just bought an 08 Accord EX AT sedan. Thanks!	Sylvana	0	179	Apr 3, 2008 by Sylvana
	Always wonderd if the dry ice trick (Preview) Dry ice trick is very crude and uncontrolled, it will only partially work with dents with gentle deformation of the sheet metal, it will not be able to take out those nasty looking dents as OP posted. And I always wonderd if the dry ice trick may in some cases damage the paint as it achieves the effect by sh...	Sophia	0	210	Apr 3, 2008 by Sophia
	Paintless dent remover in LA, Cali (Preview) Hello Everyone, I have been reading the forum since i got my Honda Coupe in 06. i benefited from everyone who posted here. I just want to share a great resource i found. a few months ago, someone kicked my car and damaged the front left fender. I was really upset. fortunately, the paint was not damaged. we...	Ezekiel	0	161	Apr 3, 2008 by Ezekiel
	Parts for the damage (Preview) Your 2002 Toyota Corolla shows an accident 11/17/2005 in Orlando, Florida and then on 1/25/2006 it shows the a auto parts provider requested parts for the damage(left side mirror and left side fender). After that it doesnt show an accident but it does say on 8/20/2007 that another auto parts provide...	Gytha	0	166	Apr 3, 2008 by Gytha
	Genuine Honda/OEM "body kit" (Preview) Does anyone know of any dealership and/or shop in the NYC area where I can buy a brand new and/or barely used (i.e., looks brand new, no scratches, etc.) Genuine Honda/OEM "body kit" made for the 2001 Accord 2-door coupe? It consists of 1) a spoiler that attaches to the front bumper lip, 2) a s...	Elmer	0	172	Apr 3, 2008 by Elmer
	Free of charge (Preview) My Accord was missing the navigation disc and a few other small things and they ordered everything for me, free of charge. The original owner swapped out the shift knob and pedals and I hated them. So I am getting brand new ones for free. Also I am getting floor mats as well. They are a very busy dealership...	Beverley	0	173	Apr 3, 2008 by Beverley
	Paragon honda (Preview) paragon honda is where i got my car. i had a really good experience with them, but i think it depends on the salesperson you get. the guy who did my financing, however, was another story. it was this guy named leo and he quoted me 2500 for the extended warranty, which was a joke since i got it for half the pric...	Collin	0	177	Apr 3, 2008 by Collin
	Customer at a slightly higher rate (Preview) Yes you'll know the lender. Yes the finance manager should try to get the deal purchased through the lender they told you it would be. No it should not take a whole month that is an abnormally long time. If the lender doesn't agree the finance manager (or possibly a Desk Manager or General Sales Manager o...	Callie	0	276	Apr 3, 2008 by Callie
	American Honda (Preview) But shouldn't the deal have been made with a certain bank? For instance, when you sign the finance paperwork, you should know who your lender is; whether it be American Honda Financial, Chase Bank, your own lender, etc..Let's say in this case, American Honda is the lender. The customer drives away th...	Dina	0	1732	Apr 3, 2008 by Dina
	Completely different situation (Preview) Dealers want to get the deal bought asap and its to their benefit to do so, but its not always that easy. A customer wouldn't typically be aware of the point in time the deal got bought...they'd just find out if it hadn't because they'd be getting a call to re sign or in this case bring the car back. A week is a...	Kaelea	0	164	Apr 3, 2008 by Kaelea
	Warrenty repair (Preview) LMAO I was thinking the same thing after I posted. Well.....go back around the corner and fill it up, then bring it in for warrenty repair..."Yeah it's making this weird knock noise...."	Kalysta	0	169	Apr 3, 2008 by Kalysta
	Pending approval (Preview) This sounds like a plausible scenario. Most any auto sales contract has a clause that makes the deal 'pending approval'. In my experience, I've always gone to the dealership with a preapproval letter from my credit union in my back pocket. If the dealer ends up beating the rate & term (they never h...	Anemone	0	190	Apr 3, 2008 by Anemone
	Finance the loan (Preview) There is usually always an out for the dealership somewhere in the contract. Until the contract is sold to a lender, the vehicle still belongs to the dealership. The likely scenario was that the dealership couldn't get a lender to finance the loan with the specific terms. Obviously, if they can't sel...	Sidney	0	180	Apr 3, 2008 by Sidney
	Online rate calculator for loans (Preview) Others have said what I would have chimed in with - I would have refused to take it back, would have ignored their calls, and if they pressed would have consulted an attorney - this is completely illegal. In NH, when you sign the papers, both sides sign a document acknowledging the 72 hour right of refusa...	Jacquette	0	184	Apr 3, 2008 by Jacquette
	copies of all the paperwork (Preview) very good idea. I hope you have copies of all the paperwork.Also, contact the California Consumer Affairs, and contact the City Attorney General.This isn't right. A contract is a contract, and it is legally binding. The only downside I could see is that you may have released them of all liability wit...	Ernesta	0	179	Apr 3, 2008 by Ernesta
	Legal for the dealership (Preview) well, first off. i'm fairly sure its not legal for them to do that to you.. for them to take back a vehicle like that. once it is sold, it is sold. you fell into their trap. they were sad that they sold it for the price they did, but you know what, they shouldn't have sold it in the first place if they weren't goi...	Cyndi	0	175	Apr 3, 2008 by Cyndi
	Pissed Off a the dealership (Preview) so my family and i bought an 07 cr-v ex last month for a very good interest and price. 3.9% on a brand new cr-v! it took us two hours to negotiate the price down to 435/month from 497. finally they said ok, we'll give it to you for 430.14! and it was the GM also that made the deal, so heck yes we took it. last week,...	Anima	0	168	Apr 3, 2008 by Anima
	18" tires are real good also (Preview) cforez, yes I was thinking about that option. But have had passing thoughts of lowering the car. Interesting thing is that the independent shop who diagnosed the problem in the first place NOW says that all 4 wheels should have the kits installed. Because when they do the back wheels it could throw out...	Carson	0	177	Apr 3, 2008 by Carson
	THIS NEW VEHICLE LIMITED WARRANTY DOES NOT COVER (Preview) UPDATE! See page 9 of the New Car Warranty Book. Wheel Balancing and Wheel Alignment after 1 year or 12,000 miles, UNLESS REQUIRED AS PART OF A WARRANTY REPAIR. Also, page 9 THIS NEW VEHICLE LIMITED WARRANTY DOES NOT COVER "Normal wear or deterioration of ANY part." OK, if the car is out of sp...	Christine	0	167	Apr 3, 2008 by Christine
	Suspension is a cosumerable part (Preview) Excuse me, but are not the suspension parts covered by the 3/36? I can understand wipers, bulbs and other parts. If a sturt develops a leak within the 3/36 is it not covered? If a spring goes out within 3/36 is it not covered? If you say that the linkage of the suspension is a cosumerable part, then why not a...	Loraine	0	270	Apr 3, 2008 by Loraine
	Changing from OEM brand of tires (Preview) Excuse me for not clarifying my remarks. Yes they were informed during the 1st 12K. Second had the alignment checked by the dealer and an independent shop. Third, car was not obused, or in an accident. Fourth, and its just me from being around cars and other vehicles most of my life, why in the heck, know...	Ozzie	0	189	Apr 3, 2008 by Ozzie
	12/12k alignment warranty (Preview) Please get ahold of yourself. You created a thread that states Honda treats their customers wrongfully, but you don't tell us how (specifically). Go buy a Ford product, a GM product, heck, even a Toyota product. We'll see how well they stand behind their product compared to Honda, a company KNOWN for...	Shannon	0	676	Apr 3, 2008 by Shannon
	Different driving conditions (Preview) I read the alignment thread. Granted they shouldn't have given a bogus response that it was the tires, they should have flat out just said its not covered at that mileage. To my knowledge "consumable" items and adjustments are only covered for 12,000 miles (brakes, lights, alingment, ba...	Samuel	0	179	Apr 3, 2008 by Samuel
	A very bad experience with Larry Hopkins Honda (Preview) Hello All: Just wanted to post my recent experience with Larry Hopkins Honda in Sunnyvale, CA. I took my 99 Accord Coupe V6 in for 90k service and timing belt replacement. About a few days later, I noticed a knocking noise coming from the engine. So naturally, I thought that it was probably something th...	Haylie	0	252	Apr 2, 2008 by Haylie
	I bought a car from them a couple months ago.. (Preview) I helped a family member buy a new Solara SLE from City Toyota, and they were "borderline ok" on that transaction. They had the best deal I could find out of all bay area dealers, but their pressure tactics regarding extended warranties are overkill. The "closer" basically tol...	Shane	0	171	Apr 2, 2008 by Shane
	HID Light Upgrade for 02 Accord (Preview) Guys, Please advise.. where I can get better in product and price. Many Thanks. -- Edited by Willa at 06:40, 2008-04-02	Willa	0	172	Apr 2, 2008 by Willa
	Mahwah Honda (NJ) - lost its charm? (Preview) Does anyone know if Mahwah honda's changed owners or something, within the past year or two? I ask because my last visit in particular was less than wonderful...and because the old service manager (Paula) and most of the service advisors, including Sara, are now gone. I'm not too fond of the new folks...	Cyrilla	0	159	Apr 2, 2008 by Cyrilla
	Dealerships or Honda Corp? (Preview) I have posted another thread on the alignment issues of this car. I really feel bad for the dealership (They did not build it) BUT Honda Corpse I mean Corp did. They DO NOT STAND BY THEIR PRODUCT NOR THEIR WARRANTY! This is my sixth and last Honda. I will bad mouth Honda Corp to every last human being I can fi...	Oprah	0	175	Apr 1, 2008 by Oprah
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